Shipping Policy

Thank you for choosing Uma! Here is our Shipping Policy to provide you with information on how we handle shipping and delivery of our handcrafted products.

1. Order Processing Time

We strive to process and dispatch orders within 3-4 business days from the date of purchase. Please note that our products are handcrafted, and processing times may vary based on the complexity of the design and availability of stock.

2. Shipping Rates

Shipping rates are calculated based on the delivery location and the weight of the order. You can view the shipping charges during the checkout process before completing your purchase. We offer pan-India delivery.

3. Delivery Time

Delivery times may vary based on your location. Estimated delivery dates will be provided during the checkout process. While we make every effort to deliver on time, unforeseen circumstances or delays in transit may occur. Uma is not responsible for such delays.

4. Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can track the status of your order by clicking on the provided link or by logging into your Uma account.

5. International Shipping

Currently, we only offer shipping within India. We do not provide international shipping services. We apologize for any inconvenience this may cause.

6. Contact Information

If you have any questions or concerns about your order or our shipping policy, please contact us at sales@umastores.com or call us at +91 9339 216 451.

7. Changes to Shipping Policy

We reserve the right to update our Shipping Policy. Any changes will be posted on this page. It is your responsibility to review this policy periodically.

Thank you for shopping with Uma!